We have 2 locations! Our Toronto office is located at 62 Railside Rd unit 5, North York, ON M3A 1A3. You can also visit us at our Alberta office at 119 14 St NW, Suite 400 Calgary, AB T2N 1Z6. Feel free to come visit us!

Our store hours are 9am-5pm however, you can place an order through our website at anytime!

You cab give us a call toll free at (416)-391-0033 or you can send us an email at info.hca@hexatronic.com

FiberOptics offers a 30-day money-back return policy. Within 30 days of receiving the items, customers may return an order and obtain a refund. If the original parts have not been unpacked or touched or if the parts have been determined to not work as described on our website, a full refund will be awarded. In all other cases (e.g., customer orders incorrect parts), you may return it for exchange or refund (excluding shipping charges and 25% restocking fee). To initiate a return, contact FiberOptics24: +1-416-391-0033 or email info@fiberoptics24.comfor a Return Material Authorization number and ship the product.

Once we have shipped your order, we will email you the tracking details. The tracking number can be entered using the designated carrier.

Absolutely, it is safe to use your credit card on our website. We take the security of our customers' personal and financial information very seriously.